Mohon Company Highlights Fully Remote 5 days work EPF,SOSCO, EIS Laptop Provided Kelayakan Previous experience in a customer service role, preferably in the gaming ind…
Mohon Kelayakan Minimum 1 year experience as TL in customer service sector. Fluent in Mandarin and English (written & spoken). Strong leadership, communication, and people m…
Mohon Company Highlights 5 days work EPF,SOSCO, EIS Laptop Provided Kelayakan Previous experience in a customer service role, preferably in the gaming industry. Excel…
Mohon Kelayakan Proven experience (2-3 years) in customer service or contact center team leadership. Strong proficiency in English (spoken and written). Excellent leadership…
Who We Are: At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the de…
Job Responsibility Lead and guide QA team to deliver accurate audits and feedback. Monitor and evaluate customer interactions for service quality and compliance. Coach and support …
Job Responsibility Lead, coach, and motivate a team of customer service representatives. Ensure team members meet performance targets, service quality, and KPIs. Handle escalated c…
Mohon Kelayakan Diploma/Degree in Hospitality, Business, or a related field (preferred). Minimum 2 years of experience in Quality Assurance, ideally in BPO, hospitality, acco…
Mohon Kelayakan At least 1-2 years of Team Lead experience in a customer service/contact centre environment Fluent in Mandarin and English Strong leadership, coaching, and c…
Mohon Kelayakan Min 1 year of TL / Supervisor Experience, preferrable in Hospitality, Retail, F&B sector Experience in BPO / Contact Centre Team Lead preferred Strong leader…
Mohon Kelayakan At least 1-2 years of Team Lead experience in a customer service/contact center environment Fluent in Mandarin and English Strong leadership, coaching, and c…
Qualifications Minimum requirements: Ability to mentor a team to meet quality standards and metrics set by the department. Minimum of 1+ years of supervisor experience, managi…
Mohon Kelayakan Minimum 1 year of relevant TL experience Strong proficiency in English and Mandarin, both spoken and written Able to work rotational shift (based on serving …
#BeMore Do you aspire for a rewarding career that lets you do more and achieve more Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Wo…
Mohon Kelayakan Bachelor or above degree, professional proficiency level in Mandarin and English; Minimum 3 years' working experience, with at least 1 year working as the tea…
#BeMore Do you aspire for a rewarding career that lets you do more and achieve more Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Wo…
Mohon Kelayakan Supervise and support the daily operations of the customer service team. Monitor team performance and service levels to ensure KPIs are met or exceeded. Prov…
Purpose Responds to simple standard customer and distributor facing sales servicing requests in line with documented guidelines and rules, to provide excellent customer service. …
#BeMore Do you aspire for a rewarding career that lets you do more and achieve more Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Wo…
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