Mandarin Technical Support Executive

JobScoper

Petaling Jaya, Selangor
Permanent
Full-time

15 days ago

MohonKelayakan

Minimum qualification: SPM or equivalent. Fresh graduates are welcome
Candidates with at least 1 year of customer service experience are highly preferred.
Fluent in Mandarin and English (Mandarin proficiency is essential for effective end-user support).
Quick learner with the ability to adapt in a fast-paced work environment.
Strong attention to detail and excellent problem-solving skills.
Flexible to work in 24/7 rotational shifts (5 working days, 2 days off)

Tanggungjawab

Act as the primary point of contact for customers seeking technical support via phone.
Diagnose, troubleshoot, and resolve customer issues effectively.
Maintain and update databases while ensuring system security.
Analyze customer feedback to identify trends and recommend product or service improvements.
Provide clear, step-by-step guidance to help customers resolve technical problems efficiently.

Manfaat

Training Provided
Allowance Provided
EPF and SOSCO
Near to LRT Ara Damansara Station

KemahiranMandarin Language Proficiency Technical Support Customer Service Problem Solving Communication Skills Troubleshooting Active ListeningPeringatan PentingJangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

Maukerja

Apply Now