Job Responsibility Provide technical support to customers via phone. Guide customers through step-by-step solutions in a friendly and professional manner. Collaborate with team members and other departments to resolve complex issues. Stay up-to-date with the latest technology trends and product updates. Job Requirements Candidate must possess at least an SPM(Pass) and above. Required language(s): English, Mandarin will be advantage (spoken). Fresh graduates who are interested to start their career in a call center are also encouraged to apply TRAINING Provided. Applicants must be willing to work on rotational shifts. Applicants must be willing to work in Ara Damansara. Excellent communication skills and a strong customer-focused attitude. Strong analytical and problem-solving skills. Ability to work independently and as part of a team. Job Benefits Competitive salary and comprehensive benefits package. Opportunities for professional growth and career advancement. A vibrant and inclusive work environment. Ongoing paid training and development programs. Fun company events and team-building activities. Why Join Us Be a part of a forward-thinking company that values innovation and creativity. Work with a supportive and friendly team that encourages growth and collaboration. Enjoy a flexible work schedule and the potential for remote work opportunities. Make a real impact by helping customers and improving their technology experiences. Show more Show less