Mandarin Technical Support Executive

JobScoper

Petaling Jaya, Selangor
Permanent
Full-time

25 days ago

MohonKelayakan

Candidate must possess at least SPM.
Required language(s): Mandarin & English.
Great attention to details and excellent problem-solving skill.
Able to work in Rotational Shift

Tanggungjawab

Serve as the first point of contact for customers seeking technical assistance over the inbound call.
Diagnose, troubleshoot and identify solutions for customer.
Manage databases and ensure system security.
Identify trends in customer feedback and provide suggestions for product improvement.
Provide step-by-step guidance to resolve issues efficiently.

Manfaat

Annual Leave and Sick Leave
EPF/SOSCO
Training provided
5 working days
Near to LRT Ara Damansara Station.

Manfaat tambahan

Annual Leave
EPF / SOCSO / PCB
Medical and Hospitalisation Leave
Training Provided
5 Working Days

KemahiranMandarin Language Proficiency Technical Troubleshooting Customer Support Communication Skills Problem-Solving Active Listening Product Knowledge Ticketing SystemsPeringatan PentingJangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

Maukerja

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