
IT Specialist (Plan Build and Run)
- Selangor
- Permanent
- Full-time
Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
Partner with the functional groups within the IT organization to communicate and clarify business needs, contribute to development of long-range system plans, and ensure products and services are aligned with business needs.Provides strategic consultancy support to customers in defining or designing business processes and researching and identifying enabling technologies based on customer requirementsActively seek ways to apply technology to business processes, researching and providing information on technical trends and competitors' practices relevant to the assigned client businessAssess near-term needs utilizing structured interview processes to establish business priorities, consult with technical subject matter experts and develop alternative technical solutions; advise on options, risks, costs versus benefits, and impact on other business processes and system prioritiesAlly with other IT functional areas to remain apprised of project status, and inform customer management of progress; conversely, keep the IT group's technology and service managers aware of user issues and potential potholes or resolve conflictsDevelop, motivate, and provide direction to technical team in a way that facilitates the creation of a team environment and enables team to fulfill the department's operation objectives.In specialized systems (i.e. SAP) effectively set options to change the way the program works (configuration responsibilities).Minimum Education:
- Degree in IT and/or complimentary business degree
- At least 8 years of experience in IT, preferably in the health care industry
- Ability to work directly with the business to understand business priorities and turn into IT requirements
- Problem determination (experience in root cause analysis) and problem resolution skills
- Exposure to project management
- Strong collaboration and partnering skills
- Strong verbal and written communication skills with the ability to articulate complex ideas in easy to understand business terms to senior leaders
- Demonstrated ability to assess customer/client needs, creatively approach solutions, decide and influence appropriate courses of action
- Ability to manage by influence
- Ability to be firm but fair with regard to operational deliverables
Selangor : Imazium, No. 8, Jalan SS 21/37ADDITIONAL LOCATIONS:WORK SHIFT: StandardTRAVEL: Not specifiedMEDICAL SURVEILLANCE: Not ApplicableSIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)