Why Join TDCX Attractive remuneration, perks, and performance incentives Comprehensive medical, insurance, or social security coverage World-class workspaces Engaging activities and recognition programs Strong learning and development plans Positive work culture Convenient location with public transport access Flexible working arrangements Expert coaching and mentoring Global presence with numerous industry awards Your Mission Sales Leadership & Funnel Development Lead outbound prospecting and full sales cycle management Ensure daily outbound activity with CRM documentation Guide team in consultative customer interactions Promote digital sales tools aligned with strategy Stakeholder Management & Alignment Liaise between sales/marketing and inside sales operations Sync regularly with client-side leadership Collaborate with cross-functional teams (marketing, training, QA, CRM ops) Build credibility through data-driven insights Team Enablement & Coaching Monitor KPIs: outreach, pipeline hygiene, wins, CRM compliance Provide structured feedback and coaching Identify skill gaps and implement learning programs Foster a results-driven, high-motivation environment Operational Excellence & Process Ownership Refine outbound prospecting SOPs Conduct funnel hygiene reviews Drive process improvements aligned with Quality Management System Support executive initiatives on sales acceleration and CRM effectiveness Who Are We Looking For Diploma/Degree in any field Minimum 2 years of relevant experience Proven leadership and motivational skills Project and resource management capabilities Strong communication and interpersonal skills Excellent decision-making and analytical abilities Proficiency in English and the language of the supported market About TDCX TDCX is a Singapore-based global BPO leader offering customer experience (CX), sales, digital marketing, and content moderation services. Serving industries like digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, tech, and travel & hospitality, TDCX operates in 39 locations with over 20,000 employees worldwide. Show more Show less