Customer Service - Mandarin Speaker

Mindpec Solutions Sdn Bhd

Kuala Lumpur
Permanent
Full-time

26 days ago

MohonKelayakanJob Title: Customer Service Executive (Voice/Chat)Language: Mandarin , Basic EnglishAddress: Sunway VISIO, Sunway Velocity, Kuala Lumpur, MalaysiaShift: Rotational (9hrs ), 5 days (Mon to Sun)Start Date: August 11, 2025 Requirements:- Education: SPM certificate or above- Language: Fluent in Mandarin, knowledge of traditional Mandarin and above- Availability: Able to start on August 11, 2025- Work Arrangement: Accept shift rotational workTanggungjawabYOU WILL OWN:

Ensure the highest quality of customer service to vendors
Process orders and manage relationships with hundreds of restaurants
Deliberate with customers or supervising personnel in order to address questions, problems, and special requests for orders and actual delivery statuses
Ensure that processes are followed and bring in new ideas for improvements
Constantly work towards improving customer experience
Handle customers' and vendors' requests, as well as external communication with them

Manfaat- Annual Leave: 19 days- Medical Leave: 14 days- Work-from-Home (WFH): Eligible after 3 months' probation with excellent performanceManfaat tambahan

Training Provided
5 Working Days
Allowance Provided

KemahiranMandarin Language Proficiency Customer ServicePeringatan PentingJangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

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