INTERNSHIP OPPORTUNITY - SERVICE MARKET Company: Volvo Malaysia Internship Duration: 4-6 months (Preferably 6 months) Location: Shah Alam, Selangor Allowance: RM1,000 per month About the Role Volvo Malaysia is seeking a proactive and detail-oriented Service Market Intern to support our aftersales operations. This role will give you hands-on experience in parts management, inventory reconciliation, order processing, and sales reporting. You will work closely with internal teams and external dealers to ensure smooth service market operations while gaining valuable exposure to real-world business processes. Key Responsibilities 1. Data & Document Management -Update K1 reference numbers in VIPS before submission to LHDN, ensuring accuracy and timely updates by the 15th of each month. -Check and file DSV documents, including invoices, delivery notes, and credit notes. 2.Inventory & Reconciliation -Prepare monthly inventory reconciliation reports (feeder system vs SAP) and ensure results are accurate. -Follow up on GR reconciliation with all dealers on a weekly basis. -Manage CORE return processes from dealers, including approvals and follow-up actions. 3. Order & Pricing Coordination -Issue invoices and credit notes for RT parts, AdBlue, and lubricants ordered by dealers. -Provide RT pricing to relevant stakeholders when requested. -Place orders in EBD for lubricants, AdBlue, and other related products. -Follow up on ETA for parts based on reports from DC SML. 4. Reporting -Generate and update sales reports for all dealers from GDS after each closing cycle. -Prepare sales performance reports from RAT upon request. -Upload daily sales dashboard updates to SharePoint. -Prepare monthly parts promotion reports. Requirements -Currently pursuing a Diploma or Degree in Business, Supply Chain, Logistics, Accounting, or related fields. -Strong attention to detail and organizational skills. Proficiency in Microsoft Excel; knowledge of SAP, GDS, VIPS, CMS, or SharePoint is an advantage. -Good communication skills and ability to work with cross-functional teams. -Ability to work independently in a fast-paced environment. Benefits -Monthly allowance of RM1,000. -Practical exposure to parts management, aftersales operations, and ERP systems. -Experience working in a multinational corporate environment. -Development of analytical, reporting, and coordination skills. Show more Show less