Intern - Market Insights & Customer Service Operations Support
- Petaling Jaya, Selangor
- Training
- Full-time
- Assist in collecting, analyzing, and interpreting market data to support business decision-making
- Lead projects in creation of databases to document and monitor product performances
- Help prepare market research reports and presentations for internal stakeholders
- Support by analyzing customer feedback and identifying market trends and brand presence
- Contribute to the development of customer service processes and procedures
- Participate in projects aimed at enhancing market insights and customer service operations
- Currently pursuing a bachelor's degree in Business Administration, Marketing, Economics, Engineering, or a related field
- Strong analytical skills with the ability to interpret data and draw meaningful insights
- Excellent attention to detail and organizational skills
- Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
- Proficiency in Power BI is an added advantage
- Strong written and verbal communication skills
- Ability to work effectively in a team environment
- Customer-oriented mindset with a passion for improving customer experiences
- Eagerness to learn and adapt in a fast-paced business environment
- Academic projects or coursework related to market research or customer service is advantageous