Customer Service Representative (Japanese Native) - Banking Industry

JobScoper

  • Bayan Lepas, Pulau Pinang
  • Permanent
  • Full-time
  • 9 days ago
MohonKelayakan
  • Need the working experience in BPO, Payroll & finance & CS experience preferred,
  • Welcome for Bachelor Degree with CS experiences 2 - 5 yrs.
  • Must be Japanese.
  • Can speak fluent in English & Japanese.
  • Can willing to relocate work in Penang Area.
Tanggungjawab
  • Customer Support:Respond to customer inquiries via phone, email, chat, or other communication channels in both Japanese and English.
  • Issue Resolution: Investigate and resolve problems related to products, services, and billing, ensuring a high level of customer satisfaction.
  • Bilingual Communication:Translate and interpret customer communications from Japanese to English and vice versa, ensuring accuracy and clarity.
Manfaat
  • Language allowance RM1XXX
  • Housing RM6XX (EP ONLY)
  • 5 Working days, 9am-6pm (Mon-Sun)
  • Sick leave & Annual leave
  • Provided training
Manfaat tambahan
  • Annual Leave
  • Medical and Hospitalisation Leave
  • EPF / SOCSO / PCB
  • Training Provided
  • 5 Working Days
  • Allowance Provided
KemahiranCustomer Service Japanese Language Proficiency (Native) Communication Skills Problem Solving Interpersonal Skills Active Listening Conflict ResolutionPeringatan PentingJangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

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