
Customer Service Representative - Mandarin Speaking (Based in Bangkok)
- Bayan Lepas, Pulau Pinang
- Permanent
- Full-time
- Thai nationals: Minimum Diploma qualification
- Expatriates: Bachelor's Degree with at least 2 years of relevant work experience
- Strong proficiency in reading, writing, and speaking Mandarin
- Willing to relocate to Bangkok
- Ability to work on rotational shifts
- Respond to customer inquiries via email, chat, and phone in a timely and professional manner
- Provide accurate information and solutions to customers' needs
- Maintain detailed and updated records of customer interactions
- Collaborate with internal teams to resolve customer issues efficiently
- Ensure service quality standards and performance targets are consistently met
- Competitive salary
- Monthly performance bonus
- Health, dental & optical benefits
- Career development & training opportunities
- Multicultural & inclusive work environment
- Casual dress code
- Employee engagement activities
- Modern and fun office spaces
- Staff Activities
- Training Provided
- 5 Working Days
- Allowance Provided
Maukerja