Retail Executive
- Kuala Lumpur
- Permanent
- Full-time
- Ensure day-to-day operations at the outlet run smoothly and in line with company standards, including service quality, customer experience, sales performance, and operational compliance.
- Drive overall branch performance by supporting sales growth, monitoring expenses, and identifying opportunities for cost savings.
- Oversee and maintain effective branch administration, including inventory and stock control, cleanliness, and safety protocols.
- Ensure all outlet activities comply with store policies, procedures, and environmental standards.
- Manage token usage tracking, conduct regular reviews at the outlet level, and support reporting tasks such as CDM (Cash Deposit Machine) summaries, sales collection, and daily housekeeping schedules.
- Serve as the first point of contact for any issues that affect outlet operation smoothness, ensuring prompt and satisfactory resolution.
- At least a Certificate / Diploma
- At least 2 years of experience working in the retail business
- Candidates should have experience in managing multiple outlets
- Attention to detail in producing task reports
- Willing to travel