Customer Service Executive

BeLive Ventures Sdn. Bhd.

Subang Jaya, Selangor
Permanent
Full-time

21 days ago

MohonCompany Highlights

Incentives
Medical Benefit
Birthday Leave

KelayakanJob Requirements:

Diploma/Degree in Marketing /Business Studies / Real Estate Management or equivalent.
Candidates with minimum 1-2 years experience within the property management will be added advantage.
Good understanding and command of Bahasa Malaysia & English
Good knowledge of process and procedures relating to tenancy management.
Result oriented, self-motivated and ability to work independently & also collaborate in a team environment.
Ability to handle confidential and sensitive information.
Customer-focused attitude with a commitment to providing excellent service.

Tanggungjawab

Attend Inquiry from Owners: Serve as the primary point of contact for property owners, addressing inquiries and providing timely updates on property-related matters.
Ensure clear and effective communication to maintain strong relationships with property owners.
Email Monthly Payout Report: Generate and distribute monthly payout reports to property owners, detailing income, expenses, and any relevant financial information.
Address any owner queries related to financial reports promptly.
Update Utilities Payments Record: Maintain an accurate record of utility payments and ensure timely updates.
Coordinate with relevant departments to address any discrepancies in utility billing.
Weekly Report for Tenant Occupancy to the Owner: Prepare and deliver weekly reports to property owners outlining tenant occupancy, property conditions, and any noteworthy developments.
Address owner concerns and provide insights into property performance.
Liaise for Owner to Sign Agreement: Facilitate the agreement signing process between property owners and tenants.
Ensure all necessary documentation is accurately completed and signed by the respective parties.
WiFi Applications: Manage the process of WiFi applications for properties, ensuring timely setup and communication with service providers.
Address any WiFi-related concerns from property owners or tenants.
Access Card Management:
Oversee the management of access cards for properties, ensuring proper distribution and security measures.
Coordinate with relevant teams to address any issues related to access card functionality.

Manfaat

Opportunities for promotion
Professional development
Commission base
Incentives

Manfaat tambahan

Staff Activities
5 Working Days

KemahiranCustomer Service Customer Support Customer Care Communication Skills Empathy Patience Attention to Detail Time Management Multi-tasking Problem-Solving Problem Solving Active Listening Conflict ResolutionPeringatan PentingJangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

Maukerja

Apply Now