Advisor I, Customer Service – Urdu

• Reviewing Online Videos//Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material
• Reviewing/updating contents on a popular social media platform
• Audit of content received and sharing for Social Media Upload
• The work requires the organized practice of screening user-generated content (UGC) posted to Internet sites, in order to determine the appropriateness of the content for the given site, locality, or jurisdiction.
• The work may involve repetitive exposure to content that may be described as egregious or 'sensitive' in nature.
• The content may involve images, messages and video of violence, nudity and abuse.

• Proficiency in Native Language (Read/Speak)
• Good command over verbal & written English language
• Min Bachelor's Degree (15 years of schooling)
• Prior work experience in a LPO/Regulatory work , Social Media platforms is a plus
• Awareness of current affairs and events in the respective markets/countries
• Mature & analytical
• High on team work and engagement
• Able to work on 24/7 rotational shifts

Concentrix