Purpose of Job We are looking for talent who manages the operations of day-to-day Reinsurance services. As a team lead of Operation Team Reinsurance Broker, you will play a crucial role in ensuring the efficient functioning of daily operations. Responsibilities Billing & Reinsurance Closing Support the Head of Department in overseeing day-to-day operations of the Reinsurance team Ensure timely and accurate billing aligned with the reinsurance matrix submitted by placement brokers Monitor team performance in achieving planned revenue recognition targets Oversee the preparation and timely dispatch of reinsurance closings for reinsurers and debit notes for cedents in accordance with SOPs Reinsurance Documentation Lead the team in maintaining high standards of documentation with zero tolerance for errors or omissions Supervise the accurate and timely preparation of key documents, including placement slips and addendums, as per SOP timelines Ensure completeness, clarity, and correctness across all documentation processes Claims Management & Processing Manage departmental claim accounts, ensuring prompt closure within stipulated SOP timelines Guide the team in pursuing claim recoveries effectively, following established procedures Foster strong working relationships with claim personnel of cedents and reinsurers to support smooth and efficient recovery processes Cedents & Markets Relationship Management Ensure quality service delivery to internal and external clients, minimizing complaints and ensuring satisfaction Strengthen partnerships with key cedents and reinsurers to streamline operational collaboration and enhance mutual efficiency Others Actively participate in assigned training programs to stay updated and enhance operational capabilities Represent the department in meetings with cedents and reinsurers as needed Compliance Ensure compliance with relevant company and/or group policies and procedures. Maintain accurate records and correspondence. Representing the Company Perform any other reasonable duties as required. Qualifications Diploma or bachelor's degree in accounting, business administration, finance, or related disciplines. Minimum 5 years of working experience within the insurance industry in relevant field. Preferably with experience in broking or reinsurance. Professional insurance qualification is preferred, along with relevant knowledge of insurance principles, and practices. Proficiency in computer skills, specifically Microsoft Excel, Word, and PowerPoint. Excellent relationship-building and communication skills. Ability to work independently and collaboratively in a team environment. Attention to detail and compliance-oriented mindset. Proactive problem-solving skills. Show more Show less