Immediate Hiring - Banking Industry Key Responsibilities: Handle customer inquiries via email, phone & chat Assist with orders, returns, and refunds Resolve issues promptly & professionally Provide accurate product & policy info Maintain records & follow up on cases Share feedback & support service improvements Collaborate with internal teams as needed Requirements: Customer service experience (in banking industry) Good communication & problem-solving skills Fluent in English; other languages a bonus Diploma or higher Perks: Health coverage Career growth & training Supportive team environment Details: Rotational Shift Basis Office-based (Bandar Utama Petaling Jaya) Must start immediately Benefits: Health insurance Maternity leave Opportunities for promotion Professional development Schedule: Afternoon shift Day shift Early shift Evening shift Rotational shift Show more Show less