Company Description At SOCOE, we are passionate about technology and driven by diversity, fostering a more creative and innovative workforce. We listen, create, and connect to build a seamless community platform that challenges the norm. Our mission is to empower everyone in our organization to achieve more and to add genuine value to people&aposs lives. Role Description This is a full-time on-site role located in Kuching & Sibu for a Customer Service Specialist. The Customer Service Specialist will be responsible for providing excellent customer support, ensuring customer satisfaction, and enhancing the overall customer experience. Day-to-day tasks include managing customer inquiries over the phone, resolving issues promptly, and maintaining positive relationships with clients. Qualifications Customer Support and Customer Service skills Customer Satisfaction and Customer Experience skills Phone Etiquette Excellent communication and interpersonal skills Ability to work effectively in a team-oriented environment Previous experience in customer service roles is a plus High school diploma or equivalent required Able to communicate in Mandarin are welcome to apply. Show more Show less