The position available in Commercial Lines Claims - Fire/Eng/Bond Claims Team. You will be play an important role on: Responsible to ensure that all legitimate claims are settled promptly and fairly and within the company's cost effectiveness. Ensure claims reserves are maintained appropriately and adequately provided at all times. Ensure compliance of Customer Service Standards adopted by the Company. Ensure compliance of the Quality Objectives adopted by the Claims Department. Ensure compliance with BNM's policy documents, guidelines, MSIG's Policies, Guidelines and Regulations. Report adverse trends identified to Reporting Managers / Business Manager and /or Underwriters. Ensure suspicious and/or fraudulent claims are escalated and/or investigated thoroughly and relevant action taken. Ensure claims leakages are minimized. Ensure claims reviews are conducted and completed as scheduled. Regular liaison with underwriters and business units in relation to issues affecting policy and claims. To be successful in this role, you will need to have: Degree/Diploma holder preferably in Insurance. At least 2-3 years relevant working experience. Good communication skills; both written and spoken. Good teamwork and interpersonal skills. Adequate negotiation skills. Adequate planning and organization skills. Pro-active in job responsibilities. Benefits:- Medical, Education Support, Dental Vision, Insurance Coverage, Car and Housing Loan Interest Subsidy, Hybrid Workplace (depends to nature of role), Birthday Leave, Long Service Award, Company Annual Dinner, Sport Club. Show more Show less