Senior HR & Admin Executive (Mandarin Speaker)

• SPM/Diploma/Degree or higher academic qualifications in any relevant fields.
• Good written and verbal communication skills in Mandarin and English.
• Exhibit strong negotiation and problem solving skills.
• Computer literate and numerate.
• Target oriented and ability to work under pressure to meet targets.
• Aggressive and fast learner.
• Good attitude and responsible character.
• Business-minded with entrepreneurship skill.

• Manage official company communications via email and coordinate across departments.
• Support agents with operational matters including ERP system usage, stamping, training, and inquiries.
• Oversee onboarding processes for new joiners, including registration and ERP demonstrations.
• Coordinate administrative support such as uniform distribution, courier arrangements, and name card printing.
• Handle BOARD (BOVAEP) matters including REN registration, renewal, reassignment, and termination.
• Organize agent certification programs like NCC and RRP.
• Liaise with vendors and freelance designers for supplies, promotional materials, and social media content.
• Prepare official documents including appointment letters, notices, and approvals.
• Manage and execute agency events, including awards, annual dinners, team buildings, and incentive trips.
• Generate and present quarterly agent performance reports.
• Maintain and update the agency handbook to reflect current policies and practices.

• KWSP
• SOCSO
• Yearly bonus
• Annual company trip
• Annual and medical leave shall be in accordance with the prevailing Labour Law
• 5 Working days

• 5 Working Days

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