Shape AI That Powers the Future of Financial Access Across Southeast AsiaAt BJAK, we’re using AI to solve real, high-impact problems - from fraud detection and risk modeling to smart, personalized user experiences that make insurance and financial services more inclusive and accessible. As a Lead AI Engineer, you’ll play a critical role in building and scaling intelligent systems that serve millions across the region.This is a hybrid role based in Malaysia, combining deep technical expertise with team leadership. You’ll report directly to the Head of AI, work hands-on as a senior individual contributor, and help grow a lean, high-performance AI team by mentoring, coaching, and hiring.Why This Role MattersYou’ll build and deploy core AI systems that impact real users across Southeast Asia.You’ll act as the right hand to the Head of AI, influencing roadmap, execution, and technical standards.You’ll help shape and grow a world-class AI team through mentorship and hiring.You’ll raise the bar on technical quality, delivery speed, and scalable architecture.What You’ll DoDesign, train, and deploy production-grade ML models for business-critical use cases.Collaborate closely with product, data, and engineering teams to define and execute AI solutions.Lead technical decision-making on model design, deployment pipelines, and infrastructure.Own the full model lifecycle - from data prep and training to evaluation, monitoring, and retraining.Guide junior AI engineers through code reviews, project planning, and mentorshipDrive the hiring process: screen candidates, evaluate technical fit, and onboard top talent.Champion best practices in experimentation, model development, and production of AIStay ahead of the curve - evaluate new tools, frameworks, and advancements in AI.You’ll Thrive Here If You...Are both a builder and a leader - you roll up your sleeves and raise the bar for others.Care deeply about real-world impact - you think beyond accuracy to user outcomes.Take ownership and bring structure to ambiguity with action, not over-analysisEnjoy developing others - helping junior teammates grow is part of your successThrive in a high-speed, high-trust startup culture where priorities shift and execution mattersEmbrace learning, feedback, and iteration as integral components of your engineering process.Communicate clearly - you can align cross-functional teams on complex AI systems.RequirementsBachelor’s or Master’s degree in Computer Science, Engineering, or a related field4–6 years of experience in AI/ML engineering, with models deployed in productionStrong Python skills and deep experience with ML frameworks (e.g., PyTorch, TensorFlow, Scikit-learn)Solid understanding of ML lifecycles - from data pipelines and feature engineering to tuning, deployment, and monitoringReal-world experience building AI systems in domains like recommendation, NLP, or risk modelingExperience mentoring junior engineers and collaborating cross-functionallyStrong written and verbal communication skillsBased in Malaysia and open to hybrid work from our Petaling Jaya HQNice to HaveFamiliarity with MLOps tooling (MLflow, Airflow, Docker, GCP/AWS)Experience in responsible AI practices - fairness, explainability, and transparencyStartup background or experience in fast-moving product teamsBuilt internal AI tools, reusable components, or ML platformsWhat You’ll GetCompetitive salary and performance-based bonusesHybrid flexibility - a mix of remote work and in-office collaboration at HQHigh ownership and direct impact - report to the Head of AI and drive mission-critical projects.Clear path for fast career growth as the company expands across ASEANOpportunity to shape and lead a growing AI teamRegional product exposure and cross-border collaborationAbout BJAKBJAK is Southeast Asia’s largest digital insurance platform, enabling millions of users to access transparent and affordable financial protection. Headquartered in Malaysia, with operations in Thailand, Taiwan, and Japan, we simplify financial products using AI, automation, and smart systems, making them accessible, faster, and fairer.If you’re ready to build, lead, and scale AI systems that truly matter — and want to grow with a company that moves fast and thinks big — we’d love to hear from you.
