Airline Ticketing Support Officer
Pacific Grand Holidays Sdn Bhd
- Petaling Jaya, Selangor
- RM 3,800 per month
- Permanent
- Full-time
- Diploma/Degree in Tourism, Hospitality, or a related field.
- Language required : Cantonese, Mandarin & English
- Strong customer service and problem-solving skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Non experience are welcome, training will be provided
- Able to work on full time from 12am to 9am Tuesday - Saturday
- Handle airline ticket reservations, issuance, reissuance, and cancellations.
- Ensure accurate ticketing and fare calculations in compliance with airline policies.
- Coordinate with airlines, suppliers, and customers for seamless ticketing processes.
- Provide excellent customer service and resolve ticket-related inquiries efficiently.
- Monitor flight schedules, changes, and communicate updates to customers.
- Maintain accurate ticketing records and reports.
- Annual Leave
- EPF/
- SOCSO
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