Payment Enablement Manager (Mandarin & English)

Coda Payments

  • Kuala Lumpur
  • Permanent
  • Full-time
  • 14 days ago
What We DoCoda delivers commerce solutions that accelerate global growth for our partners. With over a decade of experience, we're trusted by 300+ publishers-including Activision, Bigo, Electronic Arts, Moonton, and Riot Games-to grow their revenue and audiences worldwide.Our suite of solutions includes Custom Commerce, a fully customizable web store; Codapay, enabling seamless direct payments through API integration on publishers' websites; Codashop, the go-to marketplace for millions of gamers to purchase in-game content; and Distribution, extending Codashop content through our network of trusted commerce partners.Headquartered in Singapore with a team of 400+ Codans, Coda has been recognized as an industry leader, named an APAC High Growth Company (2023) by Financial Times, one of Granite Asia's NextGenTech 30 (2024), a payments leader on Fortune's Fintech Innovation Asia list (2024), and listed among The Straits Times Fastest Growing Fintechs (2024).For more on how Coda helps publishers grow faster and smarter, visit .As the Payment Enablement Manager, you will lead the full Payment Enablement function, managing multiple supervisors and teams across regions. You will align team objectives with company strategy, ensure delivery excellence for merchant integrations, and champion cross-department collaboration.Responsibilities
  • Department Leadership - Lead and manage multiple teams across Payin, Payout, Codashop, and Distribution, ensuring seamless integration and reliable operational delivery.
  • Priority Setting & Resource Allocation - Define departmental priorities, allocate resources effectively, and ensure critical business functions are consistently supported.
  • Strategic Translation - Convert company strategy into clear, actionable objectives for teams, ensuring alignment with broader organizational goals.
  • Cross-Functional Collaboration - Partner with senior management and product leaders to align on roadmaps, product launches, and operational readiness.
  • Stakeholder Representation - Act as the primary representative of the Payment Enablement function in strategic merchant discussions and technical planning sessions
  • Incident & Escalation Management - Serve as the final point of escalation for high-impact technical integration challenges or operational incidents, driving swift resolution.
  • Talent & Performance Management - Oversee recruitment, career development, and performance reviews, ensuring strong leadership pipelines and engaged teams.
  • Succession & Capability Building - Build succession plans and develop technical leadership capabilities to strengthen long-term organizational resilience.
  • Operational Excellence - Lead initiatives in automation, tooling, and workflow optimization to enhance scalability and efficiency of integration processes.
  • Continuous Improvement - Track and improve performance metrics, ensuring delivery quality, operational efficiency, and high levels of partner and merchant satisfaction.
Requirements
  • 5+ years in payment systems, integration leadership, or technical program management.
  • Proven experience leading multi-layered teams in a fast-paced environment.
  • Strong strategic planning, resource allocation, and budget management skills.
  • Ability to influence across departments and work with senior stakeholders.
Working at CodaWith Codans spread across over 20 countries worldwide, our fast-paced, challenging, and highly collaborative environment breaks down time zones and cultural barriers, empowering you to chase innovative ideas, contribute to Coda's growth, and make a lasting impact.If you have a passion for pushing boundaries and thrive on continuous improvement through experimentation, we would love to hear from you!Our Perks*Wellness Boost: Stay healthy with resources for physical and mental well-being with our flexible benefits and Employee Well-being Program - because you matter!Customized Benefits: Tailor your benefits with our flexible plan.Growth Opportunities: Unlock your potential through clear progression paths.Skill Development: Access training resources to fuel your personal and professional growth.Volunteer Time Off: Enjoy paid time off to make a difference in the world through volunteering.Family Support: Take advantage of paid Family Care Leave to bond with your family, while our selected Flexible Benefits also cater to your family's needs.Benefits are reviewed and updated on a yearly basisWe are proud to be an equal opportunity employer, embracing the unique qualities of every individual, regardless of gender, race, age, religion, disability, or other local protected classes. Our goal is to foster an inclusive environment where everyone feels welcome and valued.Due to the large number of exceptional applications we receive, we can only reach out to shortlisted candidates. If you don't hear from us, rest assured there may be another opportunity at Coda that aligns better with your unique abilities. Remember to check our Careers Page for more exciting job openings!

Coda Payments