Customer Success Specialist

JobScoper

Kuala Lumpur
Permanent
Full-time

22 days ago

MohonKelayakan

Malaysian citizen
Proficient in Mandarin and able to communicate effectively with Mandarin-speaking customers
Customer service background is an advantage
Willing to work on a 24/7 rotational shift schedule
Strong communication and problem-solving skills
Positive, adaptable, and able to work in a fast-paced environment

Tanggungjawab

Handle customer inquiries, reservations, booking changes, and cancellations for the Singapore market
Provide accurate information regarding services, policies, and procedures
Resolve customer issues promptly and maintain a high level of satisfaction
Collaborate with internal teams to ensure smooth service delivery

Manfaat

Allowance Provided
Training Provided
Medical Insurance
Annual Leave
5 Working Days

Manfaat tambahan

Training Provided
Allowance Provided
Near to Public Transport
5 Working Days

KemahiranCustomer Relationship Management Problem-Solving Active Listening Time Management Communication SkillsPeringatan PentingJangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

Maukerja

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