Walk-In Interview for Mandarin Speaking Customer Success Specialist

Teleperformance

  • Kuala Lumpur
  • Permanent
  • Full-time
  • 7 days ago
MohonKelayakanDate: 6th Sept 2025 (Saturday)Time: 10:00 AM - 5:00 PMLocation: Building A, Level -11, G Tower Ampang Park, Kuala Lumpur.Are you fluent in Mandarin and English? Join TP Malaysia for our Walk-In Interview and take the next step in your career!Available Positions:
  • Customer Success Specialist - Mandarin
  • Customer Success Specialist - English
Requirements:
  • Fluency in Mandarin and English (both spoken & written)
  • Fresh graduates & experienced candidates' welcome
  • Willing to work in a dynamic and fast-paced environment
How to Apply? Simply walk in with your updated resume & identification document or pre-register your details by applying through a job thing.Interview Venue: Building A, Level -11, G Tower Ampang Park, Kuala Lumpur.Don't miss this chance! We look forward to meeting you in person.#WalkInInterview #TeleperformanceMalaysia #HiringNow #JoinOurTeamTanggungjawabYour Responsibilities:
  • Support customers to place online orders with the client.
  • Provide timely support to customers through available communication channels (inbound phone calls and email).
  • Processing payments and confidential client information in a manner that is precise and safeguards the customer's personal and financial payment data at all times.
  • Pro-actively support customers to mitigate the risk of damage to the client's brand and customer loyalty.
  • Identify and escalate priority issues through appropriate channels as and when necessary.
  • Works harmoniously with other team members to identify better ways of working and promotes a culture of continuously improving the customer support experience.
  • Maintains and improves quality of service by sharing suggestions and recommendations.
  • Keeps job knowledge and skills up to date by attending training and continuously learning.
  • Meets all key performance indicators set by the company and client.
  • Adheres to the policies and procedures set by the company and client.
ManfaatJob Highlights:
  • Work Life Balance Environment
  • Young, energetic, and supportive team!
  • Diversified and inclusive culture
  • Language and Night Shift Allowance
Manfaat tambahan
  • Annual Leave
  • Medical and Hospitalisation Leave
  • EPF / SOCSO / PCB
  • Medical Insurance
  • Training Provided
  • Overtime Pay
  • 5 Working Days
  • Flexible Working Hours
  • Staff Discount
  • Performance Bonus
KemahiranFluency in Mandarin Interpersonal Skills Customer Service Skills Cultural Awareness Communication skills Problem-solving skillsPeringatan PentingJangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

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