Non Voice Client Support Specialist (Fintech Industry) - Gross Salary: RM5k for Mandarin
Kuala Lumpur
RM 3,500-4,300 per month
Permanent
Full-time
1 month ago
Job Description: Establishes trust Assists customers with solving problems Reports common product and service complaints Helps customers make use of different features Records complaints and feedback Required Skills and Qualifications: Good in typing both English or Mandarin Proficiency with CRM software. Strong problem-solving abilities and stress management. Prior experience in a call center environment preferred. Ability to work flexible hours and maintain a positive attitude.