Customer Service Executive
FENGSHUI REPUBLIC SDN BHD
- Petaling Jaya, Selangor
- Permanent
- Full-time
- Responsible for answering & screening telephone calls, Messaging & Email.
- Expedite for customer complaint, follow up to ensure resolution achieved customer's satisfaction.
- Undertake any specific assignments, ad-hoc jobs and related duties as when required.
- Assist in courses training (Online course).
- Perform any other administrative function including daily and monthly report.
- Proficient computer skills (Advanced MS Excel, PowerPoint, Word).
- Candidate must possess a Diploma / Advanced / Higher/ Graduate Diploma in any fields.
- Fresh graduates are encouraged to apply.
- Preferable language(s): Mandarin & English with writing and oral skills.
- Must have good interpersonal, communication and customer services skills.
- Must be independent, self-disciplined with a strong work ethic and well-organized individual.
- Capable to perform multi-tasking efficiently
- Excellent planning and time arrangement skills
- Candidates fluent in Mandarin are preferred as the role requires the candidate to deal with Mandarin speaking clients.