Junior Customer Service Executive

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management/ Logistics/Freight Forwarding or equivalent.
• Required language(s): English, Bahasa Malaysia, Mandarin
• At least 1 Year(s) of working experience in the related field is required for this position.
• Pleasant personality with excellent interpersonal and communication skills.
• Proficiency in Microsoft Office and overall computer savviness.
• Analytical mindset with a customer-oriented approach.
• Ability to work independently while contributing effectively to a team effort.
• Good time management skills with a sense of urgency.
• Knowledge of international trade terms and business.
• Fresh graduates are welcome to apply.

• Familiarizing yourself with all products and services offered by our company.
• Working closely with the manager or assigned staff member and completing all allocated tasks.
• As a Customer Service Executive in Shipping & Logistics, your primary responsibilities include:
• Providing high-quality services and logistics solutions to clients.
• Preparation of shipping documentation for ocean import/export shipments (e.g., Booking Confirmation, Bill of Lading, Packing Lists, Invoices, Insurance Documents).
• Coordinating with internal and external stakeholders to ensure timely and accurate deliveries.
• Developing strong relationships with customers, suppliers, and overseas partners.

• Regular working Hours Monday-Friday (8.30am - 5.30pm)
• Casual formal
• Medical claim
• Annual leave
• Training / Team Buildings

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