Role Overview As a Junior QA Engineer , you will contribute to the testing and quality assurance of our mobile app used by thousands of customers daily. You will work closely with product managers, developers, and senior QA engineers to validate new features, run automation scripts, and ensure end-to-end stability across Android and iOS platforms. Key Responsibilities Manual Testing: Understand feature requirements and write clear, step-by-step test cases for SIT, UAT, and regression testing. Perform exploratory and structured testing across modules such as plan purchase, reload, roaming, billing, and rewards. Log defects with sufficient detail and follow through on fixes with the development team. Automation Testing (with guidance): Maintain and execute existing automation scripts for Android and iOS platforms using Appium or WebDriverIO. Assist in building new test cases for key customer journeys. Participate in API testing and backend validation through tools like Postman. Quality Collaboration: Participate in Agile sprint (standups, reviews). Work with developers to replicate issues and validate fixes on real devices. Support release readiness through sanity test validations. Qualifications & Skills Must-Have: Bachelor's Degree or Diploma in Computer Science, IT, or related discipline. Fresh graduates or 1-2 years of QA/testing experience in mobile app environments. Basic understanding of mobile testing frameworks (Appium/WebDriverIO preferred). Familiarity with Android and iOS ecosystems and device testing. Attention to detail and a passion for high-quality digital experiences. Applicants must be Malaysian citizens . This role is not open to foreign nationals and does not offer visa sponsorship . Good to Have: Knowledge of test management tools (e.g., JIRA).