Human Resources Business Partner - Commercial & Business Functions
Petaling Jaya, Selangor
Permanent
Full-time
29 days ago
If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Vigan and the GrandVision network), and leading e-commerce platforms. Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn! Your #FutureInSight with EssilorLuxottica Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world Join us in redefining the boundaries of what's possible! Your role The HR Business Partner - Commercial plays a strategic and hands-on role in delivering HR solutions that enable commercial success in a dynamic FMCG environment. This position partners closely with leaders across Sales, Trade Marketing, Key Accounts, Category Development, and Channel Management , providing HR expertise to enhance performance, develop talent, and drive organizational effectiveness. The HRBP is the critical link between people strategy and business execution-ensuring commercial teams are agile, aligned, and future-ready. This role will be reporting to Country HR, Professional Solutions Malaysia . Main Responsibilities: Strategic Business Partnering Act as the primary HR partner to Commercial leadership (Sales, Trade, Category, and Channel Heads) and Functional leaderships (Finance, IT, and Marketing). Align HR strategy with commercial goals such as revenue growth, route-to-market changes, execution excellence, and channel development. Anticipate talent and capability needs arising from commercial priorities and translate them into actionable HR initiatives. Sales Force Effectiveness & Capability Collaborate with Sales and L&D to develop capability programs for frontliners, territory managers, and key account executives. Support the implementation of performance-based incentive plans, sales KPIs, and coaching frameworks. Partner with Sales Ops to optimize territory structures and field force productivity through workforce planning. Organizational Development & Change Management Support business transformation initiatives including organizational design, restructuring, and process optimization. Guide leaders through change, ensuring effective communication, alignment, and employee engagement. Talent Management & Succession Planning Drive talent pipeline strategies for commercial roles, identifying high-potential employees and succession risks. Facilitate talent reviews with leaders and support internal mobility programs across regions and channels. (E.g. Performance review, Succession Plan, etc.) Performance & Culture Promote a high-performance culture through effective performance management, coaching, and feedback systems. Support managers in addressing underperformance fairly and constructively while recognizing top achievers. Employee Engagement & Field Relations Act as a voice of the field: gather insights from frontliners and regional teams to shape people initiatives and engagement plans. Partner with Regional Sales Managers to ensure fair treatment, policy adherence, and strong morale in the field. HR Analytics & Workforce Insights Use HR and sales performance data to influence business decisions (e.g., attrition in key regions, incentive effectiveness, span of control). Deliver commercial-focused HR dashboards and workforce planning metrics. Ensuring accuracy of Employee data & management Main Requirements Bachelor&aposs Degree in Human Resources, Business Administration, or a related field (Master's or HR certification is a plus). Minimum 5-8 years HR experience , with at least 3 years in a business partnering role , preferably in FMCG or European related industries. Strong understanding of Sales structures, distributor management , and trade execution. Proven ability to coach commercial leaders and collaborate in fast-paced, target-driven environments. Strong communication, analytical thinking, and relationship-building skills. Ability to travel regularly to support field teams and regional operations. Key Competencies: Commercial Acumen & Customer Orientation Influence Without Authority Execution Agility in a Dynamic Market Talent and Capability Development Change Management & Transformation Support Data-Driven Decision Making Employee Advocacy & Engagement What's in it for you In EssilorLuxottica, you are not defined just by your job title. Each career adventure is unique, but have a glimpse of the benefits and perks you can have by choosing us. Entitled to 16 working days holidays (exclusive of all local Public Holidays) in the Company's holiday year which runs from January to December. Entitled to private medical cover which company will pay for the premium for this service. Confirmed employees will be entitled to yearly executive medical checkup or dental reimbursement for scaling, filling and extraction expenses of Maximum combine limit of RM 800 per year. Entitled to 2 free pairs of either sun or optical frames or lenses and a range of discounts off wholesale pricing throughout the year after completed the probation. Possibility of flexible ways of working (hybrid-work from home 2 days per week) Gain access to countless opportunities for growth, whether horizontally, vertically, or internationally - within a globally recognized leader that has a strong presence worldwide and covers every step of the value creation process. Join the Employee Shareholding Program to share in the Company's success and directly benefit from EssilorLuxottica's growth according to company prevailing policy. Enjoy team-building events and recreational activities organized by our volunteer-based 'We Care Committee' in Malaysia. Opportunity to volunteer with the OneSight EssilorLuxottica Foundation and be an active part of our mission to improve lives by improving sight. Recruiting process Our recruitment process may vary; If you are selected, you will be contacted by our recruiters to guide you through the specific steps for your application. Our Diversity, Equity and Inclusion commitment We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique. Show more Show less