The Role: The role holder is responsible for serving as an HR partner to the assigned business unit, providing guidance to employees on HR policies and procedures, managing talent initiatives and managing general HR administrative support such as query resolution and grievance management. Responsibilities: Implements the HR strategy for the assigned Business Unit through various policies and procedures in order to ensure employee satisfaction and high quality of HR services Maintains the HR budget and ensures that all manpower needs and employee initiatives are managed within the annual HR budget Coordinates recruitment activities, short-listing resumes, facilitates the interview process and coordinates with HR talent acquisition operations to complete the recruitment life-cycle Ensures the performance management process is implemented based on corporate guidelines, and all assessments and performance reviews are fair and transparent Supports the annual compensation revision cycle ensuring salaries are in line with the pay policies and guidelines as published by the corporate compensation team Organizes trainings for the department based on training needs analysis and employee development initiatives Manages employee engagement initiatives, handles employee events and supports all employee welfare activities as directed by corporate HR Communicates and enforces appropriate employee policies and programs, assists employees with queries and mediates where necessary Manages the employee exit process, coordinates with managers on terminations, ensures proper documentation and conducts employee exit interview Resolves escalated employee grievances, employee relations issues and complaints and conducts investigations in compliance with legal requirements Responds to employee queries and requests with regard to employee letters, HR policies, career development and personal issues as necessary Develop and/or enhance policies, procedures and systems to support HR best practice Requirements: Bachelor's degree in Human Resources or related field; Master's degree in Human Resources preferred Minimum 5-7 years of relevant HR experience, preferably in a managerial capacity Proven ability to operate independently and thrive in high-ambiguity environments Strong business acumen with the ability to align HR strategies to business objectives Excellent influencing, stakeholder engagement, and relationship management skills Proficiency in English and/or Bahasa Malaysia, both written and spoken In-depth knowledge of the Malaysian Employment Act and related labor regulations Show more Show less