Customer Success Specialist - Urgent Hiring

JobScoper

  • Petaling Jaya, Selangor
  • RM 3,600 per month
  • Permanent
  • Full-time
  • 1 day ago
e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-022ac819>Customer Success Specialist - Urgent HiringReportFollowUp to MYR3,600 Per Month,Fast ResponseBe an early applicant!Posted 20 hours ago • Closing 18 Oct 2025Be an early applicant!SaveApplyRequirements
  • Minimum SPM, fresh graduates are welcome.
  • Previous experience in customer service, banking, or contact centre is an advantage.
  • Strong communication and problem-solving skills.
  • Able to work independently and in a team.
  • Willing to work on rotational shifts.
Responsibilities
  • Guide and educate customers on self-service options and digital banking channels.
  • Conduct call-backs to confirm transactions and request supporting documents when necessary.
  • Identify customer needs, resolve issues, and provide effective solutions.
  • Perform KYC (Know Your Customer) tasks as required.
  • Handle other related duties as assigned.
Benefits
  • Annual Leave and Sick Leave
  • Training Provided
  • Allowance Provided
  • EPF and SOCSO
  • 5 Working Days
SkillsCommunication Skills Problem-Solving Empathy Active Listening Product Knowledge Time Management Conflict Resolution

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