Area Manager

  • Klang, Selangor
  • Permanent
  • Full-time
  • 1 month ago
Key Responsibilities: Branch Operations Oversight Supervise and support daily operations of assigned motor branches. Ensure compliance with SOPs, regulatory standards, and company policies. Conduct regular site visits and operational audits. Sales & Target Management Monitor and analyze sales performance for each branch. Set and drive monthly, quarterly, and annual sales targets. Implement marketing and promotional strategies to increase sales. Team Leadership & Development Coach, motivate, and develop branch managers and their teams. Handle performance appraisals and recommend staff improvements or training needs. Facilitate teamwork and resolve branch-level HR issues. Customer Experience & Service Quality Ensure high levels of customer satisfaction across all branches. Implement service standards and follow-up on feedback or complaints. Inventory & Asset Control Monitor vehicle stock movement, aging inventory, and stock orders. Oversee physical asset management and upkeep of branch facilities. Reporting & Planning Prepare regular performance and operational reports for management. Forecast sales trends and identify opportunities for business expansion. Requirements: Minimum Diploma/Degree in Business, Automotive, or related field. Strong leadership, problem-solving, and communication skills. Able to travel regularly between branches. Proficient in sales data analysis and operational management. Show more Show less

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