LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Paco Rabanne, Salvatore Ferragamo, and SK-II. LUXASIA has established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier). The Group&aposs integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets. Why Join Us At LUXASIA, we believe there is beauty within every talent - that is you. We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling. With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn&apost that beautiful Role Purpose : As the Retail Operations Executive, you manage the sales and operational function of the business. Reporting to Brand Manager, you will be responsible for developing and analyzing market reports, sales reports and sales commission and incentive reports. You will lead and motivate the retail staffs across numerous channels such as Boutique and Departmental store within Malaysia .Main Roles and Responsibilities : Retail Operations Suppor t Assist in daily retail operations and act as a liaison between head office and store teams . Monitor retail KPIs (e.g. sales, productivity, traffic) and support execution of performance-improvement initiativ esSupport the implementation of visual merchandising, planograms, and store layouts according to brand guidelin esCoordinate retail calendar activities including promotional campaigns, product launches, and in-store even tsBuild and maintain good working relationships with retailers and custome rsTeam Performance & Daymaker Productivi tyMonitor Daymaker (Beauty Advisor) productivity using key retail metrics such as sales per hour, units per transaction (UPT), average transaction value (ATV), and client retenti onUse data and insights to identify performance trends, coaching opportunities, and training nee dsCollaborate with store leadership to recognize high-performing Daymakers and implement action plans for underperforman ceEnsure Daymakers consistently delivering exceptional customer experiences aligned with Aveda&aposs service standards and wellness philosop hySupport the rollout and adoption of tools, trackers, or digital platforms that help measure and enhance individual productivi tyInventory and Supply Chain Coordinati onOversee inventory levels and collaborate with logistics to ensure timely stock replenishme ntManage stock accuracy through regular cycle counts and audi tsMonitor shrinkage and help implement loss prevention measur esTraining & Team Suppo rtAssist Educator in onboarding and ongoing training for retail staff to ensure alignment with Aveda brand values, product knowledge, and service standar dsSupport store teams in achieving customer service excellence and retail best practic esReporting and Analyti csPrepare weekly and monthly performance reports for management revi ewAnalyze sales trends, footfall data, and customer insights to identify opportunities for improveme ntCompliance and SOP Manageme ntEnsure store compliance with operational policies, health and safety standards, and brand SO PsCollaborate on the rollout of new systems, tools, or processes that enhance operational efficien cyRequiremen tsQualifications and Experience : Have a tertiary qualification or equivalent combination of relevant working experience that will allow the successful performance of job expectati ons At least 3-5 years working experience in the retail industry, prior experience in the beauty industry will be an added advant age Have been in a retail supervisory experience and or manage a retail staff in the past or pres ent Proficient in MS Office Applications, especially MS Ex cel Good written and verbal communication ski lls Able to work under pressure with minimum supervis ion Display initiative with a pleasant disposit ion Willing and ready to tra velBenef itsDo you have what it takes to succeed in a fast-paced and intense environment Do you thrive on challenges Do you want to bring innovative ideas to life Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellen ceIf so, you are the one we are looking for. JOIN US and let&aposs grow togeth er.Championing Diversity, Equity and Inclus ionLUXASIA aspires to build a One Team of talents that reflects the diversity of the communities in our operating markets. LUXASIA is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, gender, sexual orientation, age, disability, nationality or ethnic origin, cultural background, social group, marital status, or any other characteristics as provided by l aw.To explore other careers opportunities, visit our careers page . If you have a question for us, please drop us an email he re.We regret to inform you that only shortlisted candidates will be contacted. Thank y ou.Recruitment Privacy Not iceBy proceeding with your application, you confirm that you have read LUXASIA&aposs recruitment privacy notice and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the noti ce.Note To Staffing Agenc iesPlease DO NOT contact LUXASIA&aposs employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA&aposs T&E team before you submit candidates' resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding. Show more Show less