Job Description: We are hiring a Marathi-speaking Customer Service Representative to join our team in Penang, Malaysia. In this role, you will be responsible for handling customer inquiries via email, live chat, and phone , delivering excellent service and support to ensure customer satisfaction. Handle incoming customer queries in Marathi and Engl ish via phone, chat, and ema il.Assist customers with product or service-related questions, complaints, and technical issu es.Provide accurate information and effective solutions in a timely mann er.Document customer interactions and update relevant syste ms.Escalate complex issues to the appropriate department when necessa ry.Meet performance targets and ensure high levels of customer satisfacti on. Bachelor&aposs Degree is a requ iredProficiency in Marathi and Eng lish (spoken and written) is requi red.Prior experience in customer service, call center, or BPO is prefer red.Good communication, problem-solving, and interpersonal ski lls.Willingness to work in rotational sh ifts, including weekends and public holid ays.Must be based in, or willing to relocate to, Penang, Mala y sia. Show more Show less