Technical Delivery Manager (CRM/Microsoft Dynamics CRM)
UOB
- Kuala Lumpur
- Permanent
- Full-time
- Plan technical deliverables (including any system enhancements and upgrades) to meet project's requirements within allocated budget and schedule
- Plan & collaborate across different application teams to manage technical dependencies of the solution
- Plan, monitor and manage risks/issues related to technical delivery
- Provide status update related to technical delivery to Project Manager (PM)/ Program Manager
- Partner with System Analysts, Functional Business Analysts and SME's to collate, understand and finalize functional and technical requirements
- Provide Systems input to specification phase (effort estimates, high level delivery plan) based on impact assessment etc
- Partner with Development Manager in managing application teams to build the enhancements
- Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results
- Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
- Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
- Leadership experience in managing IT delivery teams and implementing large-scale project
- Experience in actual systems development work, with prior coding, functional and technical specifications, systems development and testing experience
- Have exposure using tools such JIRA, Confluence, MS Project, Excel, Visio or equivalent
- Proven result-oriented person with a focus on delivery
- Strong negotiation skills and vendor management skills
- Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
- Good knowledge in financial services policies, procedures, products and industry practices preferred
- Good understanding and experience in software development cycle (Waterfall or Agile best practices)
- Good problem solving, analytical, synthesis, system thinking and solutioning skills
- Server / Database - Windows, SQL
- Language - MS Dynamics, C#, React JS, SQL
- OS - Windows