Technical Delivery Manager (CRM/Microsoft Dynamics CRM)

United Overseas Bank (Malaysia) Bhd

  • Kuala Lumpur
  • Permanent
  • Full-time
  • 21 days ago
Job Responsibilities You will be involved in Customer Management and Compliance and be responsible for understanding business requirements and translating them to functional specifications and technical design specification. Key objective is to ensure good quality and smooth delivery of system enhancements that are fully in compliance with mandated framework and guidelines. You will be expected to partner closely with the Customer Management and Compliance leads to plan and manage transitioned deliverables. Other responsibilities include: Plan technical deliverables (including any system enhancements and upgrades) to meet project's requirements within allocated budget and schedule Plan & collaborate across different application teams to manage technical dependencies of the solution Plan, monitor and manage risks/issues related to technical delivery Provide status update related to technical delivery to Project Manager (PM)/ Program Manager Partner with System Analysts, Functional Business Analysts and SME's to collate, understand and finalize functional and technical requirements Provide Systems input to specification phase (effort estimates, high level delivery plan) based on impact assessment etc Partner with Development Manager in managing application teams to build the enhancements Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions Job Requirements Leadership experience in managing IT delivery teams and implementing large-scale project Experience in actual systems development work, with prior coding, functional and technical specifications, systems development and testing experience Have exposure using tools such JIRA, Confluence, MS Project, Excel, Visio or equivalent Proven result-oriented person with a focus on delivery Strong negotiation skills and vendor management skills Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders Good knowledge in financial services policies, procedures, products and industry practices preferred Good understanding and experience in software development cycle (Waterfall or Agile best practices) Good problem solving, analytical, synthesis, system thinking and solutioning skills Additional Information: Server / Database - Windows, SQL Language - MS Dynamics, C#, React JS, SQL OS - Windows Be a part of UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a difference.

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