Job Responsibility Handle incoming customer queries through live chat professionally and promptly. Provide accurate product/service information and resolve issues efficiently. Escalate unresolved issues to the relevant departments when necessary. Record customer interactions and feedback in the support system. Work collaboratively with the team to improve customer satisfaction. Maintain a high level of product knowledge and communication skills. 5 working days (Mon-Fri) Job Requirements Fluency in English (Verbal and Written) is a must Typing proficiency Livechat support Experience is required Experience in BPO industry is plus point Job Benefits 5 working days Training provided Allowance provided Medical insurance Show more Show less