Customer Service - Travel Industry (Mandarin / Cantonese Speaker)

IGT Solutions

  • Shah Alam, Selangor
  • Permanent
  • Full-time
  • 21 days ago
MohonKelayakan
  • Must be able to converse fluently using Cantonese, Mandarin and English
  • Must be able to read and write traditional & simplified Mandarin word, and English
  • Candidate possesses at least a SPM or above
  • Fresh graduates are also encouraged to apply
  • 24/7 shift system (5 days a week, 9 hours a day)
Tanggungjawab
  • Handle inbound and outbound calls from customers via various channels.
  • Maintain good communication and cooperation with relevant departments
  • To exceed customers' expectations in terms of customer service & accurate information
  • Work in a team to achieve the required KPI elements and SLA
Manfaat
  • KPI incentives
  • Transportation allowance
  • 14 days AL; 14 days ML, 60 days Hospitalization leave
  • EPF, SOCSO
  • Health and life insurance
  • Medical Claim
Manfaat tambahan
  • Training Provided
  • Allowance Provided
  • 5 Working Days
KemahiranFluency in Cantonese Multi-tasking Abilities Communication Skills Problem-Solving Skills Active Listening EmpathyPeringatan PentingJangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

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