Customer Service - Travel Industry (Mandarin / Cantonese Speaker)

IGT Solutions

  • Shah Alam, Selangor
  • RM 4,700 per month
  • Permanent
  • Full-time
  • 25 days ago
IGT Services And Technologies KL Hiring! Full Time Customer Service - Travel Industry (Mandarin / Cantonese Speaker) in Selangor, Earn up to MYR 4,700 - Ricebowle.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-7d439d05>Customer Service - Travel Industry (Mandarin / Cantonese Speaker)ReportFollowMYR3,500 - MYR4,700 Per Month,Fresh GraduatesFewer than 10 applicants. Your chances are good!Posted 2 hours ago • Closing 1 Oct 2025Fewer than 10 applicants. Your chances are good!SaveApplyRequirements
  • Must be able to converse fluently using Cantonese, Mandarin and English
  • Must be able to read and write traditional & simplified Mandarin word, and English
  • Candidate possesses at least a SPM or above
  • Fresh graduates are also encouraged to apply
  • 24/7 shift system (5 days a week, 9 hours a day)
Responsibilities
  • Handle inbound and outbound calls from customers via various channels.
  • Maintain good communication and cooperation with relevant departments
  • To exceed customers' expectations in terms of customer service & accurate information
  • Work in a team to achieve the required KPI elements and SLA
Benefits
  • KPI incentives
  • Transportation allowance
  • 14 days AL; 14 days ML, 60 days Hospitalization leave
  • EPF, SOCSO
  • Health and life insurance
  • Medical Claim
Additional Benefits
  • Training Provided
  • Allowance Provided
  • 5 Working Days
SkillsFluency in Cantonese Multi-tasking Abilities Communication Skills Problem-Solving Skills Active Listening EmpathyImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

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