Customer Service - Airline / Travel Industry (Mandarin Speaker)

IGT Solutions

  • Shah Alam, Selangor
  • Permanent
  • Full-time
  • 21 days ago
e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-7d439d05>Customer Service - Airline / Travel Industry (Mandarin Speaker)ReportFollowMYR3,500 - MYR4,900 Per Month,Fresh GraduatesFewer than 10 applicants. Your chances are good!Posted 2 days ago • Closing 24 Sep 2025Fewer than 10 applicants. Your chances are good!SaveApplyRequirements
  • Able to converse fluently using Mandarin, Cantonese, and English
  • Able to read & write Traditional Mandarin word
  • Education: SPM, UEC, O-level or; above
  • Working Hours： 24/7 Rotational Shift - 5 days working
  • Fresh graduates are welcome to apply
Responsibilities
  • Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs
  • Maintain good communication and cooperation with relevant departments
  • To exceed customers' expectations in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI and SLA elements.
Benefits
  • Attractive remuneration package above market standards.
  • KPI incentives, Transportation allowances
  • 14 days AL; 14 days ML, 60 days Hospitalization leave
  • EPF, SOCSO
  • Health and life insurance
  • Medical Claim
  • Corporate deals
Location: Tower 8, UOA Business Park, 1, Jalan Pengaturcara U1/51a, Seksyen U1, 40150 Shah Alam, Selangor (near LRT or KTM Subang Jaya station) IT is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to Age, Gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.SkillsFluency in Cantonese Customer Service Problem-Solving Skills Communication SkillsImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

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