
Operations Manager
- Puchong, Selangor
- Permanent
- Full-time
- Responsible for driving operational performance improvement.
- Make important policy, planning, and strategy decisions.
- Develop, implement, and review operational policies and procedures to improve the quality, productivity, and efficiency of the Group.
- Perform data analysis to surface strategic insights and report on key business metrics.
- Help promote a company culture that encourages top performance and high morale.
- Oversee budgeting, reporting, planning, and compliance.
- Work with both internal and external stakeholders and collaborate across a wide variety of functions and levels.
- Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
- Identify and address problems and opportunities for the company.
- Build alliances and partnerships with other organizations which include banks, property agents and developers.
- Support worker communication with the management team.
- Bachelor’s degree in Operations Management, Business Administration, or related field.
- At least 5-7 years’ proven experience in an operations management position
- Solid understanding of banking industry retail products and services and property market-related knowledge
- Knowledge of credit loan operations and legal compliances.
- Adequate knowledge of general business software and aptitude to learn new skills in website and software applications
- Ability to build consensus and relationships among managers, partners, and employees.
- Strong verbal and written communication skills.