Warehouse - Team Lead

• Supervise and coordinate the activities of warehouse staff, including picking, packing, shipping, and receiving.
• Plan and prioritize work assignments for the team to ensure optimal workflow and productivity.
• Train and develop team members on proper warehouse procedures, safety protocols, and company policies.
• Monitor and enforce compliance with standard operating procedures (SOPs) to maintain quality control and accuracy of inventory.
• Coordinate with other departments, such as procurement, logistics, and customer service, to ensure smooth operations and timely order fulfilment.
• Oversee inventory management and conduct regular cycle counts and audits to ensure inventory accuracy.
• Identify areas for process improvement and implement efficient warehouse practices to enhance productivity and cost-effectiveness.
• Ensure compliance with health and safety regulations and maintain a clean and organized warehouse environment.
• Resolve any issues or conflicts that arise within the team and address performance concerns through coaching and mentoring.
• Prepare regular reports on warehouse performance, including productivity metrics, inventory levels, and order fulfilment rates.

• Minimum 3 years of working experience in warehousing or related field.
• Diploma/bachelors degree in business administration, Logistic or related field.
• Proficiency in English and Bahasa Melayu.
• Able to read, write and communicate in English.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and basic computer skills.
• Excellent organizational skills and attention to detail.
• Strong leadership abilities with the ability to motivate and guide a team towards achieving goals.
• Attention to detail and high level of accuracy in inventory management and data entry.
• Problem-solving skills and ability to adapt to changing priorities or situations.
• Customer service orientation and a willingness to learn and grow in the role.
• Ability to adapt to changing priorities, environments, and tasks in a fast-paced logistics industry.
• Eagerness to learn and develop new skills, processes, and technologies.
• Knowledge of health and safety regulations to ensure a safe working environment.
• Strong knowledge of warehouse operations, including receiving, order fulfilment, and inventory control.
• Ability to work well under pressure and handle stressful situations with composure.
• Ability to work in a fast-paced environment and adapt to changing priorities and demands.

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