Role : Junior CRM (Mandarin speaker) Igaming Working From Home for 3 months (during probation) After Probation required to work in office Type : Permanent Location : Old Klang Road, KL (Jalan Kuchai Lama) Working day /hours : Normal (Monday - Friday) 9am - 6pm Salary : RM4,000 Basic for Fresh Graduate & with experience Maximum RM 4,500 Intake date: Expected to be on 19th Aug 2025 Key Responsibilities: Take ownership to maintain and develop customer relationships on a daily basis, follow up and communicate with customers. (by WhatsApp/SMS/Email/Phone Call or with CRM system) Understand customer needs and preference to provide competitive products and service. Participate in compelling effective written content for business proposals and sales pitches Research and create reports to summarize the study/feedback of market trends and competitors to enhance better customer experience and business performance. Regularly track and update conversion rates, active rates and sales activities in the CRM system. Complete assigned tasks in a timely and effective manner; support other related duties as assigned by the management from time to time. Requirements: SPM level or above. Trilingual in English, Chinese & Malay (verbal, written & read). Open to Fresh Graduate without experience are welcome to apply Minimum 1-year working experience in Sales, Customer Service, Telesales or other related industries(at least 6 months in the same company). Strong understanding, proactive to ask questions and seek guidance when needed. Proficiency in G Suite and Microsoft Office. Show more Show less