Customer Service Specialist

Agensi Pekerjaan Talentconsult Sdn Bhd

  • Kuala Lumpur Selangor
  • RM 4,200 per month
  • Permanent
  • Full-time
  • 3 hours ago
Agensi Pekerjaan Talentconsult Hiring! Full Time Customer Service Specialist in WP Kuala Lumpur, Selangor, Earn up to MYR 4,200 + commission - Ricebowle.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-022ac819>Customer Service SpecialistReportFollowMYR3,300 - MYR4,200 Per MonthCommission: MYR100 - MYR400KL City, and +1 other locationsFresh GraduatesBe an early applicant!Posted 2 hours ago • Closing 15 Apr 2026Be an early applicant!SaveApplyCompany Highlights
  • Structured career path up to management level
  • Limited slots
  • Extra language advantage
Requirements
  • SPM (PASSED BM & SEJ) , DIPLOMA AND DEGREE
  • Customer service experience preferred, Fresh grad are welcomed
  • Fluent in English & Mandarin to effectively communicate with our diverse client base and stakeholders (spoken & written)
  • Good problem-solving & communication skills
  • Able to work shifts (rotate monthly)
  • Includes weekends & public holidays
  • Able to work independently & with a remote team
Responsibilities
  • Respond to customer inquiries via calls, chat & email
  • Provide accurate info on products, services & promotions
  • Assist with basic technical issues
  • Record customer cases accurately
  • Escalate complex cases to relevant departments
  • Suggest improvements based on customer feedback
Benefits
  • On Job training provided
  • 12-19 days annual leave
  • EPF, SOCSO, EIS included
  • Laptop & equipment provided
SkillsCommunication Skills Problem Solving Time Management Conflict ResolutionImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

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