Customer Success Specialist

GrowthFn

Kuala Lumpur Selangor
Permanent
Full-time

6 hours ago

🌟 We're Hiring: Customer Success Specialist! 🌟We are seeking a dedicated and proactive Customer Success Specialist to build strong relationships with our clients and ensure their success with our products and services. The ideal candidate will be passionate about customer satisfaction, have excellent communication skills, and drive customer retention and growth through exceptional support and strategic guidance.📍 Location: Kuala Lumpur, Malaysia
⏰ Work Mode: Work From Office
💼 Role: Customer Success SpecialistWhat You'll Do:
🎯 Onboard new customers and ensure smooth product adoption
📊 Monitor customer health metrics and identify growth opportunities
🤝 Build and maintain strong relationships with key accounts
💡 Provide strategic guidance to help customers achieve their goals
🔧 Resolve customer issues and coordinate with internal teams
📈 Drive customer retention, expansion, and renewal activitiesWhat We're Looking For:
✅ Strong interpersonal and communication skills
✅ Experience in customer success, account management, or related field
✅ Problem-solving mindset with attention to detail
✅ Ability to work collaboratively across teams
✅ Proficiency in CRM tools and data analysis
✅ Passion for helping customers succeedReady to make an impact? 🚀 Apply now and let's grow together!

GrowthFn

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