About OgilvyOgilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.About the RoleWe're looking for a dynamic and creative Social Specialist to support and elevate our client social media presence across Malaysia (primary market) and Singapore.This role is a hybrid of community engagement, cultural insight spotting, and social content publishing, designed to drive deeper connections between our brands and their audiences. You'll be the voice of the brand online - engaging fans, identifying trends, and working closely with strategists and creatives to bring ideas to life.Key Responsibilities🌟 Community Engagement & Social PublishingManage and engage client's social communities across platforms.Publish content using Sprinklr and native social platforms (e.g. Facebook, Instagram, TikTok).Respond to fans, followers, influencers, and brand advocates in an authentic and timely manner.Proactively seek out user-generated content (UGC) and engagement opportunities beyond the brand's own pages.Collaborate with the social strategy team to bring the brand's tone of voice to life.🔍 Trend Spotting & Cultural ListeningMonitor real-time cultural trends, local issues, memes, and viral moments.Surface insights and emerging conversations to relevant stakeholders.Identify and engage celebrities, influencers, and creators already engaging with our brands.🧠 Reporting & Analytics SupportSupport monthly social performance reports and ad-hoc insights.Collaborate with analysts to uncover insights on top fans, FAQs, sentiment trends, and platform performance.Use tools like Sprinklr and platform-native analytics to support reporting.🎨 Content Ideation & CreationContribute to content ideation with social-first, local cultural relevance.Support creative teams and, when needed, create and produce short-form social video content independently.Stay current with best practices across Meta, TikTok, and emerging platforms - you know what works before the reports tell you.Who You ArePassionate about culture, communities, and all things social.A natural digital native who intuitively understands social platforms, formats, and conversations.Creative, curious, and highly collaborative.Detail-oriented and proactive - you spot trends, risks, and opportunities quickly.Fluent in English (Bahasa Malaysia or Mandarin is a plus for regional relevance).Tools & Platforms You'll UseSprinklr (Social publishing + listening)Native social platform tools (Meta Business Suite, TikTok, etc.)Microsoft Office / Google WorkspaceBasic video editing apps (e.g. CapCut, Canva, Adobe Express)If you're excited about building brand love through social media and culture, and you're eager to contribute to one of the world's most iconic brands - we'd love to hear from you!How We'll Support YouOgilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We'll empower you with the tools you'll need to succeed. We'll give you the autonomy to seek out new paths and better ways of doing things. We'll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we'll provide opportunities for you to do work of which you'll be proud, with people you'll be proud to call your teammates.
