ABOUT US We are a fast-growing, close-knit, dynamic, and successful Digital Services Company that specializes in providing support to large multinational companies for SEO, Product & Web Content Management, Social Media Management, Performance Marketing, E-Commerce Management, CRM & E-Mail Marketing Automation, DX & Development, Data Management & Analytics, Project Management, Digital Consultancy, and Recruitment. As a multinational Dutch company, we have offices in Amsterdam, Istanbul, Lisbon, Kuala Lumpur, Bogota & Portland. With our exceptionally talented & diverse team, and our A+ client portfolio, the world is our oyster! We are currently looking for a Global People & Culture Specialist to join our team. This position will have a blend of responsibilities regarding HR Operations & Office Management (50%), HR Business Partner for the Malaysia team (30%), Global P&C Projects (20%) . You will be responsible for performance management, employee management, surveys, compensation &benefits, operational excellence, career planning & promotions, implementing organizational change, rewards programs and payroll. The standard working hours for this role are CET - 3:00 pm to 11:30 pm Malaysia time . However, there is some flexibility, and on certain days the role may follow Malaysia working hours instead. RESPONSIBILITIES Performance & Talent Management and Promotion Cycles Lead the global Performance Management Cycle/Talent Talks, ensuring process alignment and effective communication. Conduct performance calibration sessions with leadership for data-backed decision-making. Manage Performance Improvement Plans (PIP) , ensuring structured development and compliance. Engagement & Organizational Culture. Own Employee Satisfaction Surveys (ESS) and weekly Pulse reports , leveraging insights to drive engagement initiatives. Optimize onboarding & offboarding surveys, ensuring continuous improvement in the employee lifecycle. HR Systems & Data Management. Act as HRIS product owner, ensuring accurate data governance and reporting. Oversee system integrations between HR platforms to optimize workflows and data insights. Manage mass data updates, ensuring compliance and efficiency. Offboarding & Relocation Managemen t. Ensure smooth offboarding processes, tracking trends for retention strategies. Oversee employee relocation , managing visa applications and compliance requirements. Projects & HR Strategy. Drive People & Culture programs, aligning with business transformation goals. Develop capabilities for career progression into a Head of People & Culture role, ensuring long-term impact. Lead the annual salary review process, providing in-depth analysis for informed decision-making. Oversee monthly payroll processing in coordination with external vendors. Manage employee rewards & recognition programs, ensuring alignment with engagement strategies. QUALIFICATIONS Bachelor's degree in Human Resources, Business Administration, or a related field. Expertise in HR processes, performance management, compensation & benefits, and HRIS tools (SAP, Oracle, BambooHR, etc.). Strong analytical and strategic thinking skills to drive HR initiatives with a data-driven approach. Excellent conflict resolution and interpersonal skills to navigate workplace dynamics effectively. Proficiency in automation, RPA, and digital HR tools to streamline processes. Agile and solution-oriented mindset , with a proactive and structured approach. Exceptional communication skills in English, both written and verbal. Compensation & Payroll Knowledge of Malaysia labor law WHAT WE OFFER Remote Work Model????: We continue to prioritize flexibility, boost productivity, and support a balanced work-life environment for our employees! To further strengthen our collaboration, we're introducing two office days a month for our employees based in KL. Meal Allowance????: We provide a meal allowance of 295 MYR per month Transportation Allowance ???? : We provide a transportation allowance of 105 MYR per month. Private Health Insurance ????: We provide a private medical insurance by AIA. Birthday Time Off????: A half-day off is granted on birthdays. Mental Health & Support : Free company subscription to our mental health & support partner ''Openup'' . Referral Program: Our referral program ''Friends2Work'' encourages our employees to refer their friends followed by a cash award once they are hired. Self-Improvement : Access to numerous online courses and training in our own in-house training platform NMQ Academy & access to our exclusive Mentorship Program provided by our brilliant senior peers. Team Environment????: We give you to opportunity to work with global brands together with a fun, diverse, and dynamic team and become a part of a global success story! If you are interested in joining our team, please apply with your CV. By applying to this job advertisement, you accept that you have shared your personal data within the scope of the clarification text we have provided at www.nmqdigital.com NMQ Digital is proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Don&apost be discouraged if you feel that you don't fully meet every single one of the requirements for a particular role, there is always room for growth in NMQ! Show more Show less