Contract Management Executive
- Selangor
- Permanent
- Full-time
- Set up customer contracts in the system for billing, including rental and service agreements in accordance with agreed terms and timelines.
- Generate invoices and credit notes for lease, rental, or outright sales, ensuring completeness and compliance with internal controls.
- Handle customer enquiries and resolve billing issues or disputes.
- Process contract changes including terminations, renewals, or updates to customer or contract information.
- Support Account Managers by providing timely and accurate information with on contract. Status and billing details throughout the sales cycle.
- Prepare regular and ad-hoc reports related to contract and billing activities.
- Participate in system testing, continuous improvement initiatives, and other tasks or projects as assigned
- Coordinate and liaise with internal teams such as (Sales and Finance, ) to ensure contract accuracy and alignment with customer agreements.
- Support internal and external audits by preparing and providing required documentations.
- Minimum 1 - 2 years of experience in contract administration, billing, or customer service (fresh graduates with relevant experience may apply).
- Diploma or Degree in Business Administration, Finance, or equivalent.
- Exposure to a shared services experience or multinational environments is an advantage.
- Proficient in Microsoft Office (especially Excel & Outlook).
- Proficient in ERP systems (e.g., Oracle) is an advantage.
- Strong communication with internal stakeholders.
- Great attention to detail and strong organizational skills.
- Proactive and solution driven.
- Team player with a positive, proactive attitude.
- Ability to multitask and thrive in a fast-paced environment