We're Hiring - Gujarati-Speaking Customer Service Representative (Penang, Malaysia) Are you fluent in Gujarati and English Join our team in Penang and build a career in customer service with a global organization! Job Overview: We are looking for a Gujarati-speaking Customer Service Representative to handle customer inquiries via phone, email, and live chat , ensuring a seamless and positive experience for all customers. Key Responsibilities: Manage customer queries in Gujarati and English across phone, chat, and email Assist with product/service-related questions, complaints, and technical issues Provide accurate information and timely solutions Document all interactions and update systems Escalate complex cases when necessary Meet performance targets while delivering excellent customer satisfaction Qualifications: Bachelor's Degree (required) Fluency in Gujarati & English (spoken and written) Prior customer service/call center/BPO experience is an advantage Strong communication, problem-solving, and interpersonal skills Willingness to work on rotational shifts (including weekends/public holidays) Must be in, or willing to relocate to, Penang, Malaysia Why Join Us Competitive salary and benefits Multicultural, supportive work environment Training and career development opportunities Show more Show less