Customer Engagement Specialist

• Conduct follow-up calls or chats for customers who have expressed interest in specific products

• Provide detailed product information and address customer inquiries effectively.
• Proactively identify opportunities to upsell and cross-sell related products and services during

• Offer personalized recommendations to enhance the customer's shopping experience and

• Maintain a friendly, professional, and helpful demeanour, ensuring that each customer

• Exhibit resilience and an openness to feedback for continuous self-improvement.
• Collaborate with the marketing team by actively participating in various promotional campaigns.
• Execute campaign-specific tasks, including product launches and special offers, as requested.

• Minimum SPM qualification
• Language proficiency of at least 7/10 (spoken).
• Demonstrated resilience and an ability to accept feedback constructively.
• Strong adaptability to thrive in a constantly changing work environment.
• Ambitious and eager to learn, with a commitment to gaining product knowledge and mastering sales strategies.

Asia Recruit